Privacy Policy隐私政策

Last updated: April 1, 2026最后更新：2026年4月1日

OffWatermark ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have when you use our website at www.offwatermark.com (the "Service"). By using the Service, you agree to the collection and use of information as described in this policy.OffWatermark（"我们"）致力于保护您的隐私。本隐私政策说明我们收集哪些信息、如何使用、与谁共享，以及您在使用我们位于 www.offwatermark.com 的网站（以下简称"本服务"）时所享有的权利。使用本服务即表示您同意按本政策所述收集和使用信息。

1. Information We Collect1. 我们收集的信息

We collect only the minimum information necessary to provide and improve the Service:我们仅收集提供和改进服务所必需的最少信息：

Account data: Your email address when you register. We use this to identify your account, send password-reset emails, and communicate service updates.账号数据：注册时您提供的电子邮箱地址。用于识别您的账号、发送密码重置邮件及服务更新通知。
Payment data: We do not collect or store your credit card number, bank account details, or any sensitive payment information. All payment transactions are handled entirely by trusted third-party payment platforms. We only receive confirmation of payment status (success/failure) and a transaction reference ID from the payment processor.支付数据：我们不收集或存储您的信用卡号、银行账户信息或任何敏感支付信息。所有支付交易均完全由可信赖的第三方支付平台处理。我们仅从支付处理商处接收付款状态（成功/失败）确认和交易参考 ID。
Usage data: Video URLs you submit are processed in real-time and deleted immediately after extraction. We store your remaining credit count and subscription status to manage your account.使用数据：您提交的视频链接经实时处理后立即删除。我们存储您的剩余额度数量和订阅状态以管理您的账户。
Log & technical data: Server logs automatically record your IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for security monitoring, abuse prevention, and performance optimization. Logs are retained for a maximum of 90 days.日志与技术数据：服务器日志自动记录您的 IP 地址、浏览器类型、操作系统、来源 URL 和访问页面。这些数据仅用于安全监控、防止滥用和性能优化。日志最多保留 90 天。

2. How We Use Your Information2. 信息使用方式

We use the information we collect for the following purposes:我们将收集的信息用于以下目的：

To create and manage your account and verify your identity.创建和管理您的账户并验证您的身份。
To process payments, activate credits, and manage subscription status.处理付款、激活额度并管理订阅状态。
To deliver the core extraction service you request.提供您所请求的核心提取服务。
To send transactional emails such as password resets and payment confirmations. We do not send marketing emails unless you explicitly opt in.发送密码重置、付款确认等事务性邮件。除非您明确选择，否则我们不发送营销邮件。
To detect and prevent fraud, abuse, and unauthorized access.检测和防止欺诈、滥用及未授权访问。
To analyze usage patterns and improve the performance and reliability of the Service.分析使用模式，提高服务的性能和可靠性。
To comply with applicable laws and legal obligations.遵守适用法律和法律义务。

3. Data Sharing & Third Parties3. 数据共享与第三方

We do not sell, rent, or trade your personal data. We share information only in the following limited circumstances:我们不出售、出租或交易您的个人数据。我们仅在以下有限情况下共享信息：

Third-party payment processors: When you make a purchase, your payment details (email address, billing info) are shared with our third-party payment platform(s) to complete the transaction. These platforms operate under their own privacy policies and comply with PCI-DSS security standards. We never receive your full card details.第三方支付处理商：当您购买时，您的付款信息（电子邮件、账单信息）将与我们的第三方支付平台共享以完成交易。这些平台按其自身隐私政策运营，并符合 PCI-DSS 安全标准。我们从不收到您的完整卡号信息。
Infrastructure providers: We use cloud hosting and infrastructure providers to operate the Service. These providers process data on our behalf and are bound by data processing agreements.基础设施提供商：我们使用云托管和基础设施提供商来运营服务。这些提供商代表我们处理数据，并受数据处理协议约束。
Legal requirements: We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of OffWatermark, our users, or the public.法律要求：如法律、法院命令或政府机关要求，或为保护 OffWatermark、我们的用户或公众的权利、财产或安全，我们可能会披露您的信息。
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before such transfer occurs.业务转让：在合并、收购或资产出售的情况下，您的信息可能作为交易的一部分被转让。我们将在转让发生前通知您。

4. Data Retention4. 数据保留

We retain your data only as long as necessary for the purposes described in this policy or as required by law:我们仅在本政策所述目的所需或法律要求的时间内保留您的数据：

Submitted video URLs: Processed immediately and deleted upon completion. We do not store the content of processed videos.提交的视频链接：立即处理并在完成后删除。我们不存储已处理视频的内容。
Account information: Retained for the duration of your active account. You may request deletion at any time (see Section 6).账户信息：在您账户有效期间保留。您可随时申请删除（见第 6 节）。
Server logs: Automatically deleted after 90 days.服务器日志：90 天后自动删除。
Payment and transaction records: Retained as required by applicable law (typically 5–7 years for financial records).付款和交易记录：按适用法律要求保留（财务记录通常为 5–7 年）。
Deleted accounts: Upon account deletion, personal data is removed within 30 days, except where retention is legally mandated.已删除账户：账户删除后，个人数据将在 30 天内删除，但法律强制保留的除外。

5. Cookies & Tracking Technologies5. Cookies 与追踪技术

We use a minimal set of cookies to operate the Service:我们使用少量 Cookie 来运营服务：

Session cookies: Used to keep you logged in during your browsing session. These are deleted when you close your browser.会话 Cookie：用于在您浏览期间保持登录状态，关闭浏览器后即删除。
Preference cookies: Used to remember your language preference (English / Chinese).偏好 Cookie：用于记住您的语言偏好（中文 / 英文）。
Authentication tokens: Stored in localStorage to maintain your authenticated session. These are cleared when you log out.认证令牌：存储于 localStorage 以维持认证会话，登出后清除。

We do not use advertising cookies, cross-site tracking, or third-party analytics cookies (such as Google Analytics). You can disable cookies in your browser settings, but some features of the Service may not function correctly.我们不使用广告 Cookie、跨站追踪或第三方分析 Cookie（如 Google Analytics）。您可以在浏览器设置中禁用 Cookie，但部分服务功能可能无法正常使用。

6. Your Rights & Choices6. 您的权利与选择

Depending on your jurisdiction, you may have the following rights regarding your personal data:根据您所在地区的法律，您可能对您的个人数据享有以下权利：

Right to access: Request a copy of the personal data we hold about you.访问权：申请获取我们持有的有关您的个人数据副本。
Right to correction: Request correction of inaccurate or incomplete data.更正权：申请更正不准确或不完整的数据。
Right to deletion: Request deletion of your personal data ("right to be forgotten"), subject to any legal retention requirements.删除权：申请删除您的个人数据（"被遗忘权"），但须遵守法定保留要求。
Right to data portability: Request your data in a structured, machine-readable format.数据可携带权：以结构化、机器可读格式申请获取您的数据。
Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting prior processing.撤回同意权：当处理基于同意时，您可随时撤回同意，不影响撤回前的处理活动。
Right to object: Object to processing of your personal data in certain circumstances.反对权：在特定情形下，您可以反对处理您的个人数据。

To exercise any of these rights, please contact us at support@offwatermark.com. We will respond within 30 days. You may also be required to verify your identity before we process your request.如需行使上述任何权利，请发送邮件至 support@offwatermark.com。我们将在 30 天内回复。在处理您的请求前，我们可能需要验证您的身份。

7. Children's Privacy7. 儿童隐私

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at support@offwatermark.com and we will promptly delete it.本服务不面向 16 岁以下人士。我们不会故意收集儿童的个人数据。如果您认为有儿童向我们提供了个人数据，请通过 support@offwatermark.com 联系我们，我们将立即予以删除。

8. Data Security8. 数据安全

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse:我们采取适当的技术和组织措施，保护您的个人数据免遭未授权访问、丢失或滥用：

All data is transmitted over HTTPS/TLS encrypted connections.所有数据均通过 HTTPS/TLS 加密连接传输。
Passwords are stored using industry-standard hashing algorithms (bcrypt). We never store plaintext passwords.密码使用行业标准哈希算法（bcrypt）存储，我们从不存储明文密码。
Payment processing is handled entirely by our third-party payment platform(s) and we never receive or store your full credit card details.支付处理完全由我们的第三方支付平台负责，我们从不接收或存储您的完整银行卡信息。
Access to user data is restricted to authorized personnel only.用户数据仅限授权人员访问。

However, no system is 100% secure. We cannot guarantee the absolute security of your data and cannot accept liability for unauthorized access beyond our reasonable control.然而，没有任何系统能做到绝对安全。我们无法保证您数据的绝对安全，对于超出我们合理控制范围的未授权访问，我们不承担责任。

9. International Data Transfers9. 国际数据传输

OffWatermark operates globally and your data may be processed in countries other than where you reside, including countries that may have different data protection laws. By using the Service, you consent to such transfers. We ensure that any international transfers are subject to appropriate safeguards in accordance with applicable data protection law.OffWatermark 在全球范围内运营，您的数据可能在您所在国家或地区以外的国家处理，包括数据保护法律可能不同的国家。使用本服务即表示您同意此类传输。我们确保任何国际数据传输均依据适用数据保护法律受到适当保障。

10. Changes to This Policy10. 政策变更

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify registered users by email or through a prominent notice on the Service. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.我们可能会不定期更新本隐私政策。更新时，我们将修改本页面顶部的"最后更新"日期。对于重大变更，我们将通过电子邮件或在服务页面显著位置通知注册用户。更新后继续使用本服务即表示您接受更新后的政策。

11. Contact Us11. 联系我们

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:如您对本隐私政策或个人数据处理方式有任何疑问、顾虑或请求，请联系我们：

Email: support@offwatermark.com

We aim to respond to all inquiries within 5 business days.我们将在 5 个工作日内回复所有咨询。